Privacy Policy

We only collect what you type into the booking or quote form:

• Your name
• Your email address
• Your phone number
• Your vehicle (year, make and model as you describe it)
• The package and service location you selected
• Your service address, city and ZIP code when you choose mobile service
• Your preferred date and time
• Any notes you add about the vehicle's condition

We do not ask for and do not store payment card numbers on this website. We do not run analytics or advertising trackers on this site. Our hosting provider records ordinary server request information, including IP address, which is used to keep the booking form from being abused by automated submissions.

• To contact you and confirm, reschedule or follow up on your appointment.
• To find your vehicle and price the job correctly.
• To send you a booking confirmation email and, when we accept the appointment, a confirmation notice.
• To notify the business owner that a new request came in.
• To keep a record of completed work for our own scheduling and bookkeeping.

We do not use your information for automated advertising, and we do not send marketing email unless you ask us to.

Campbell Automotive Detail does not sell, rent or trade your personal information to anyone, and does not share it with advertisers or data brokers.

Booking records are stored in a hosted Supabase database with access restricted to the business owner and authorized staff accounts. Transactional email — your confirmation and our internal alert — is sent through Lovable's managed email service. This website is hosted and served by Lovable.

These providers process data on our behalf in order to run the service. They are not permitted to use your information for their own marketing.

Booking records are kept for up to three years so we have a service history for repeat customers and a record for tax and accounting purposes. Requests that never become appointments are deleted sooner, generally within twelve months. Email delivery logs are kept only as long as our email provider retains them.

Depending on where you live you may have rights to access, correct, delete, or obtain a copy of the personal information a business holds about you, and to not be discriminated against for exercising them. We honor these requests for anyone who asks, regardless of residency. We are not making a claim of formal GDPR or CCPA certification — we are simply telling you how to reach us and what we will do.

Email Contact@campbellautomotivedetail.com from the address you booked with, or call (773) 432-5251, and tell us what you want done. We will confirm your identity, act within 30 days, and tell you when it is finished. We may keep the minimum records required for tax or legal purposes even after a deletion request.

Data is transmitted over encrypted connections and stored in a database protected by row-level access rules, so booking records are readable only by authenticated staff accounts. No system is perfectly secure, but we do not retain data we do not need.

This site and our services are intended for adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information through our form, email us and we will delete it.

If this policy changes, the updated version is posted here with a new date at the top. Questions go to Contact@campbellautomotivedetail.com.